I came across this video which demostrates so wonderfully how diverse English language really is. I find that some people understand different accents well, while others become lost in no time.

Similarly, in business, you will find that there are people (I am happy to be one of them) who can understand the language of any organization, diagnose issues promptly and suggest correction. In often find myself acting as a translator between IT departments and the rest of my clients’ businesses. I wrote an article on this for CNET (link to article).

Perhaps, I’ve just learned to listen.

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